Vanish ("we", "us", "our") is a chat application and sandbox society game. Users participate in groups with roles (admin, elder, member), elections, in-app currency ("Veils"), a marketplace, and visibility mechanics. The separate Rules & How it Works page describes the game systems in more detail. This policy focuses on how any personal data involved is processed.
We design the service to run with minimal personal data: you can participate under a pseudonym and we avoid collecting real-world contact details or precise location for normal use.
Data Controller for in-app data: Vanish (Ireland). Some services we use (for example, Google AdMob) act as independent controllers for their own processing.
Some enforcement actions (for example, automated message removal, suspensions, and bans) are the result of automated processing and profiling of reports and behavioural signals. See the "Your rights" section for information about rights related to automated decision-making where applicable law provides them.
We minimise vendors. When we use third parties, we ensure appropriate contracts are in place. Key services:
Third-party practices may change; see their privacy documentation for the latest details. Where a vendor is an independent controller, you may need to exercise certain rights directly with them.
Our infrastructure and vendors may process data in multiple countries. When transferring personal data from the EEA/UK, we rely on appropriate safeguards (for example, Standard Contractual Clauses) and implement additional measures when required.
We use administrative, technical, and organisational measures appropriate to the risk, including access controls, encryption in transit, rate-limiting, abuse detection, honeypot traps, and regular reviews. No system can be 100% secure; you should use strong passwords and keep your device updated.
Moderation and enforcement are largely automated and may have significant effects (for example, account suspensions or permanent bans). There is currently no in-app appeal interface. However, you may contact us by email if you believe an enforcement action is clearly wrong or was applied to you in error. Where applicable law grants you the right to obtain human review of an automated decision, we will comply with those obligations.
Vanish is not directed to children. In the EEA/UK, you must be at least 16 (or the lower age of digital consent set by your country) to use the app. We do not knowingly process personal data of children. If you believe a child is using the service, contact us and we will take appropriate action, including deletion where required.
Some browsers send a “Do Not Track” signal. Because there is no common industry standard, we do not respond to DNT. We honour regional legal requirements (for example, consent choices in the EEA/UK).
We may preserve and disclose information if we reasonably believe it is necessary to: comply with applicable law, a valid legal process, or governmental request; enforce our Terms and Rules; protect the safety, rights, or property of users or the public; or detect and prevent fraud, security, or technical issues. We narrowly scope any disclosure and challenge overbroad requests where appropriate.
We may update this policy to reflect changes to the app, our practices, or legal requirements. We will post the updated version here and adjust the effective date. If changes are material, we will provide additional notice in-app where feasible.
